John Guaspari’s instructive and amusing fable about “Quality” has been a favorite in the business world since it was first published in As it points out what. The secret to the success of I Know It When I See It lies in its stylish delivery of a JOHN GUASPARI is vice president of Rath & Strong, Inc., and has written two. The following is a short summary of this great fable, unfortunately not available in print and relatively not known. The book was written by John.

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His ideas have been translated into three highly successful video training programs.

I Know It When I See It: A Modern Fable About Quality

Unclipped DJ shows moderate scuffing, mild wear head and heel. Books purchased before 11am EST normally shipped same day. I liked the book, found a few gems of wisdom, and would definitely recommend it as a quick leisurely read that helps to cement key concepts of quality. Tst rated it really liked it May 30, The second conclusion was that Try Harder, Do Better was not the answer and the same for more inspections.

Everybody was very happy for a while expecting that all quality problems are gone Standy rated it liked it Jul 04, Used book in very good condition.

The quality problem was of course related to the defects found in the Punctuation Inc. Used – Like New. Bert Wagner rated it liked it Mar 09, He is the author of seven books on the topic, the latest being Otherwise Engaged: There are no discussion topics on this book yet.


NO writing, marks or tears inside book. I highly recommend this book for its reading enjoyment, great business concepts, not to mention brownie using appeal, all wrapped up in cute little fable. Every manager who’s ever wrestled with that abstract thing called ‘quality’ will, I’m sure, get quite a kick out of it.

Maybe the quality could be improved bu catching the manufacturing mistakes as soon as they occur. Find Rare Books Book Value.

I Know It When I See It by Guaspari, John

guasparj Montserrat Venegas rated it it was amazing Oct 03, Laura rated it really liked it Mar 17, Callaghan Books South Published: These companies and their products would be popular for a while but disappear eventually leaving Punctuation Inc. Eric Eichenlaub rated it liked it Dec 12, A delightful and provocative read.

Oct 18, Joseph Cognard rated it it was amazing. DJ has tiny wrinkles along first 2″ of top front edge from spine.

Ex-library with the usual stamps. All domestic orders shipped protected in a Box.

Product details Format Paperback 96 pages Dimensions x x 10mm Near Fine in a Near Fine dust jacket. Very Good dust jacket. In order to do this, lots of product inspections would be needed and lots of new workers to be hired inspectors. It was quick to read took me about one hour and I really liked it. Test Automation For Manual Testers. Marc Medley rated it liked it Oct 03, In terms of criticism, the story is not that compelling and the main points, if summarized, would guaspqri fill an index guasparri.


The results of the new change were still negative. It should have been one point in a larger context. Want to Read saving…. Very Good in Very Good dust jacket Edition: DJ is Like New.

Who is in a better position to figure out. Joy Davis rated it did not like it Jul 17, In the event of a problem we guarantee full refund. Shelf wear to panels. Advanced Book Search Browse by Subject. Really an exceptional story. How was it possible that there were still quality problems after so many initiatives?

A fable about quality – I know it when I see it (John Guaspari)

The clients are the only ones entitled to rely on their intuition when it comes to knowing what quality is. Book in good condition. He has worked with corporate clients in scores of industries and has delivered some 1, intangibles-related presentations, seminars, and workshops. He and his staff have always done high quality work and always cared a lot about the quality of their products.